Needs Help Tackling Bill Hanuschak.

[Maulana]

Hi Folks!
Needs advice to resolve my problem with Bill. Ordered a 604-E reconning kit set from him, and after almost 2 mths. and a few unanswered emails, finally arrived but minus the plasticiser (that black sticky compound for the surround). Told me that's not included. So, acting on his instruction,
I again paid him thru PayPal on 06-22-07.
It's now almost 5 mths. and nothing materialise. Except 2 mths. ago, I stooped so low by pleading with this email "..Bill, I beg of you to honour your deal ..". His immediate reply was: "..Ya! I remember you.." and that's it, game over! I've kept my cool and have never once used a harsh work in my emails. I'm from Singapore and it's not feasible to ship it over for repair. And if he does not likes to sell Altec parts, why misleaded me into paying him. I'm flabbergasted!
Any suggestion to resolve this issue, from our Altec Forum Members, will be greatly appreciated.
Thanks everyone for looking ,
Maulana.

[Todd W. White]

Bill is honest, as they say, "to a fault". He's also VERY conscientious about the quality his customers end up with, even if all he's doing is selling them a recone kit.

If Bill doesn't sell it with the kit, there's a reason, and it's a good one, as bfish states.

Bill is always overloaded on e-mail's, and sometimes his e-mail program (Outlook Express, sigh...) doesn't always do what he tells it to, but a phone call always gets prompt action.

If you need someone to pay for the call, let me do it - call him, tell me the charges, and I'll pay you back via PayPal.

[Maulana]

Thanks for your response, bfish.
Applying that compound to the surround is an necessity. Without which, it will thru a period of time, develope an hairline crack along the pleat. That's what happened to a friend's unit.
He dislike that sticky compound, also gathers dirt, so, he omitted it entirely, nice and clean! But....
Understand it can be home made, but, what's it's composition?
Thanks

[Maulana]

Todd..he acknowledge my BEGGING pleads but choose to ignore me. Do you really think it's neccessary to call him? If I can afford to bid for a spare unit with the expensive shipping cost (eBay #260162522771), I can afford the call.
Thanks for your generous gesture.

[LICORNE]

I found this company that manufactures rubber glue for speaker cones.

Description 250 ml bottle. Dries totally clear and stays slightly flexible and very slightly sticky - magnificent for coating cones, foam surrounds and PA cloth surrounds.
Stock Code GLU2250
Price AUD$29.44 (Shipping costs and services)



http://www.speakerbits.com/Default.a...page=84&cat=12

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<font color="#FFFFFF" size="1">[ November 14, 2007 01:50 PM: Message edited by: CONVERGENCE ]</font>

[bfish]

Back in June, I advised you that doping compound wasn't included in a kit and why;

"having never reconed a 604 myself, I don't know if it will require doping the surround after assembly or not, but if it does, the proper doping compound isn't included in the kit. Kits are normally only sold to pro reconers who already have the proper adhesives and dopes on hand."

I assure you Bill has no intent to cheat you or ignore you. He DOES have email problems, but a polite phone call should clear your issue up right away.

[LICORNE]

B Fish is right. I thought I would provide an alternative. The real product is very toxic.Perhaps it can't get through customs.

Professional speaker manufacturer and reconers are
equiped and can handle that product.

....................

[Ronald Lee]

Maulana: Are you going to recone this speaker yourself? Is there a speaker reconer in your country, I would try to get him to do the job and then have him do the doping.

Just curious how would one apply this doping compound, ie with a brush or a small trowel?

[Maulana]

I agree with bfish that the doping is meant to seal the openings between the threads in the cloth surround to preclude air passage.
Thru my experience, without doping, bass is less tight, due to air leakage.

[bfish]

Originally posted by CONVERGENCE:
...Perhaps it can't get through customs...

<font size="2" face="Verdana, Helvetica, sans-serif">That's a very good thought, and may actually be at the root of the problem! Bill buys it in bulk, and ships it to customers in a small, unlabeled poly container. Anyone inspecting the package wouldn't have a clue as to what it is, and it's a very unusual-appearing product. Looks like honey, but has the consistency of honey, snot, and STP all together.

A local reconer should have all the common dopes on hand, but will likely charge extra if they didn't sell the parts or do the recone. Might be worth it anyway.

RK, I thin it 1/1 with acetone (the stuff doesn't like being cut, so you have to work at mixing it), and use a supple 3/8"-1/2" brush (the only hard tools you want near a recone job is a soldering iron and razor blade). Give a light coat and let the solvent flash off before another. Usually takes me 3-4 coats that way. Of course, you do it after the kit's installed.

An undoped, cloth-surround driver will sound just as (bad) out of a box as in one.